Today’s workplaces require employee collaboration and interdependence. Differences abound, personality, work styles, changing attitudes and opinions, and generational differences all surface and fuel conflict. Conflict resolution often becomes an insurmountable challenge for many organizations. Left un-resolved, it escalates and can lead to lost productivity, increased absenteeism or expensive legal action involving arbitration or litigation. You’ll find us understanding in dealing with your conflict challenges.

We can assist in three ways:

Policy

• Design of conflict management policies and systems
• Evaluation of current policy appropriateness and effectiveness

People

• Conflict-competence training
• Conflict coaching
• Anger management training

Process

• Workplace investigation
• Third-party neutral mediation

Investigations

Fact finding is an important step in understanding the dynamics of a workplace complaint. When issues of employee misconduct surface, emotions run high, but employers have obligations to investigate. Using an unbiased third-party provides an objective way to uncover the factors affecting the issue. Serving as external investigators, we conduct full investigation into allegations of harassment, sexual harassment, bullying, alleged human rights violations, or management misconduct or violence.

You’ll find our approach non-evasive, sensitive and highly respectful of the parties involved.

Call to discuss your concern in confidence.