The T-R Group Inc.

Advancing the Human Side of Business

Engage Through Learning and Coaching

EngageThroughLearning&CoachingFinal

Creating ideal developmental learning experiences for employees to meet the rigors of a changing organization is tough. After all, learning should lead to a change in performance while getting employee buy-in. We help you identify the skills and competencies needed, and then customize a learning program specific to your business objectives.

We can help with:

  • Design and administration of learning needs assessments
  • Instructional design of training programs
  • Facilitation of in-class training programs, on-line delivery or a blended solutions mixing both approaches
  • Design of instructional manuals and learning aids
  • Facilitation of train-the-trainer programs
  • Follow up performance check-in through employee coaching
  • Assessment and evaluation of learning programs

Learning Programs

Experience our most common learning programs. Each is suitable for immediate delivery or by tailoring to your specific needs. Fully customized programs are also available.

Business Writing

  • E-mail Etiquette
  • Impactful Briefing Notes
  • Sales Proposals that Sell
  • Strategic Business Writing
  • Writing Effective Business Reports
  • Writing Effectively: Focusing On the Customer (e-learning)
  • Writing Effectively: Focusing On the Customer (self-study)
  • Writing Letters, Memos & E-mails
  • Writing to Fit Your Brand Image

Coaching

  • Leader as Coach
  • The Fundamentals of Coaching
  • The Power of Coaching Conversations 

Career Development

  • Career Development Planning
  • Determining Your Career Interests Using the Strong Inventory

Conflict Management

  • Conflict Management: A Win-Win Approach
  • Managing Difficult Conversations
  • The Conflict Fluent Manager: How To Handle Employee Conflict

Human Resources Topics for Supervisors & Managers

  • Advanced Human Resource Issues
  • Conducting Workplace Investigations
  • Conducting Workplace Safety Inspections
  • Essential Human Resources for Supervisors & Managers
  • How to Hire and Interview Employees
  • Respectful and Psychologically Safe Workplace
  • The “Safety Competent” Supervisor

Leadership & Management Development

  • Coaching Skills for Managers
  • Conducting Legal Workplace Investigations
  • Holding Difficult Conversations
  • Leader as Coach
  • Leadership in Action
  • Leading Productive Work Groups
  • Managing Change Effectively
  • Managing Innovation within Workgroups
  • Managing Performance Feedback

Learning to Learn

  • The Learners Toolkit
  • Writing CNSC Exams

Presentation & Facilitation

  • Building Powerful PowerPoint Presentations
  • Designing Instruction: Training Adults in the Workplace
  • Enhancing Your Media Image and Access
  • Focused-Customer Service and Sales Skills
  • Powerful Presentation Skills
  • OJT Training Fundamentals
  • Designing Policies, SOPs, & Training Materials for OJT

Interpersonal Skills

  • A Coach-Approach to Conversation
  • Are You Listening or Just Hearing Me?
  • Communication Skills for Customer Service Personnel
  • Customer Service Fundamentals
  • Determining Your Emotional Intelligence
  • Determining Your Personality Preferences: Using the MBTI
  • Determining your Personality Preferences: Using the MBTI Step 2
  • Emotional Intelligence: Impact In The Workplace
  • Enhancing Your People Skills with Behavioural Styles
  • Understanding Personal Listening Approaches

Teams

  • It Takes All Types (MBTI Based)
  • Team Skills for Intact Teams
  • The Team Preference Program: Making Teams Work

 

Call today for a complete outline and discussion of your key learning objectives.